Managed
Services
Standalone add-on options that enhance your tech capabilities
Leave IT to Us and Focus on What Your Business Does Best
With limited in-house IT staff, it can be tough to keep up with the day-to-day management of key applications and IT functions. Whether it’s Microsoft 365, file storage and backup, or networks and local devices, IV Managed Services can handle IT management and support, freeing your staff to focus on strategic priorities.
IV has the specialized expertise required to take care of license management and optimization, user setup and access, application configuration, anti-virus, software updates and patches, integration, and end-user help desk support/remote remediation. You can pair our Managed IT services with our Managed Cloud Application Hosting solutions that leverage our proprietary Enterprise Virtualization Environment™ (E.V.E.) for the highest levels of availability, performance, security, and scalability.
Benefits of Managed Services
Cost Savings
Reduce or eliminate in-house IT infrastructure and resources costs and leverage best-in-class IT services for a predictable monthly fee.
Lower Risk
Trust proven IT experts to keep your IT infrastructure available, secure, and operating at peak performance — all the time.
Higher Productivity
Maximize employee productivity and satisfaction with managed services to ensure both onsite and remote users can work efficiently.
Competitive Advantage
Provide better service and stand out in your market with complete, in-depth IT coverage that minimizes business disruptions.
Microsoft 365
IV’s Managed Microsoft 365 solution helps you maximize the innovative office application suite and email — without overburdening your limited IT resources — for optimal productivity, collaboration, and value.
01
All Gain, No Pain
IV will set up users, configure your system, perform updates and maintenance, and provide ongoing end-user support. From managing mailboxes to resetting passwords to installing patches, we’ll do the heavy IT lifting so you can focus on getting business done.
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A Smart Value
IV manages Microsoft 365 and provides 24×7 help-desk support — all for a predictable monthly fee. That way, you realize significant productivity gains without the expense of a local MSP or additional IT hires.
File Storage and Data Backup
IV offers file storage and data backup solutions that provide SMBs with greater flexibility and peace of mind for an affordable monthly fee.
01
Secure File Storage
InfiniteVault™, our virtualized variation on single-user products such as Dropbox, allows users to store and share files on all their devices and PCs — seamlessly and securely — from anywhere.
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A Better Backup
InfiniteProtect™, our cloud-based backup solution, provides unlimited file retention powered by Veeam. Back up files and servers easily and safely — and retain them with a tailored schedule to fit your needs.
Managed IT
IV’s Managed IT service manages and secures all your local devices such as desktop computers, laptops, printers, IoT devices, and more, and provides 24/7 help desk support to save your organization time, money, and stress.
01
Remote and Reliable
Our experts can remotely manage your devices to ensure your employees stay connected and productive and your data remains secure and available. Need someone at your office or work site? Consider it done with our onsite options.
02
At Your Service
Our 24/7 Help Desk Support is ready to help end-users with their IT issues — from printing problems to forgotten passwords and everything in between. That way, you’re free from the constant disruptions that can slow down your business.
Managed Detection and Response (MDR)
Traditional antivirus solutions alone do not provide sufficient protection in today’s heightened cyberthreat climate. That’s why IV offers MDR, powered by SentinelOne, to perform threat hunting, monitoring, and response in real time.
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MDR Features
- Provides 24×7 threat hunting, monitoring, and response in real time
- Combines state-of-the-art AI technology with the expertise of dedicated threat intelligence analysts and trained security staff
- Delivers Security Operations Center features including risk alerts, detection forensics, exclusions, and agent policy and management
Infinitely Virtual
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