Managed IT
Expert services for user device management and onsite/remote user support
What is Managed IT?
Managed IT takes care of ongoing IT tasks to keep your users productive, your operations efficient, and your systems secure.
IT Strategy and Planning
Conduct IT planning, budgeting, and tracking to help you reach your operational targets.
Unlimited IT Support/Help Desk
Provide 24/7 remote IT support to ensure your end-users stay productive and engaged at work.
Device Management
Keep your local devices secure and up-to-date for optimal efficiency and peace of mind.
Managed Endpoint Security
Management of endpoint security controls to protect end-user devices against evolving threats.
Monthly Health Checks
Best-practice evaluation of your local devices and environment to identify potential issues and vulnerabilities as well as opportunities for optimization.
Managed Detection and Response
Get the added protection you need in today’s heightened cyberthreat environment with MDR that combines AI-powered technology with human expertise.
Need It All?
For even greater value, consolidate your IT with IV. All-in-IT provides cloud hosting solutions, managed services, and end-user IT support with one bill to pay and one support number to call.
Benefits of Managed IT
Leave IT to seasoned experts who will keep your business running smoothly.
Reduce Costs
Boost operational efficiency and make your budget go further with our cost-effective IT services.
Minimize Risk
Trust our IT experts to eliminate IT disruptions that can impact customer service and revenue.
Increase Productivity
Ensure your end-users stay productive and satisfied for increased retention and better business results.
Stay Focused
Let IV handle the daily IT issues that arise so you can focus your time and resources on what you do best.
IT Strategy and Planning
In-depth discovery and development of a strategic plan to optimize IT spending and operations.
01
A Strategic Approach to IT
IV partners with your organization to understand your business and develop a strategic IT plan that meets your short-term and long-term requirements.
02
An IT Budget that Works for You
We align your IT plan with a detailed budget that achieves your goals — and We track your IT spending to keep you on target.
Unlimited IT Support
24/7 remote support to help end users with day-to-day IT issues that can impact productivity and morale.
01
Setup and Onboarding
We set up and onboard new employees on hosted applications and onsite devices to make sure they become effective contributors in no time.
02
Help Desk Support When You Need IT
Our IT experts are available around the clock to help your end-users work through issues such as printing problems or password resets.
Device Management
Management and security of onsite devices — desktops, laptops, printers and more — to keep you productive.
01
Installation and Configuration
We install device and component-level drivers and related software and configure your devices, so they perform as expected.
02
Security You Can Count On
IV will do what it takes to secure your connected onsite device with timely updates, password management, antivirus/anti-malware, and more.
Managed Endpoint Security
Ongoing management of endpoint security (firewall) controls to protect against evolving cyber threats.
01
Point-of-Entry Protection
We secure the endpoints on your network to block access attempts and other risky activity at these critical points of entry.
02
Security-Savvy Expertise
IV’s security experts are always on top of the latest trends and technology to ensure your endpoints remain protected against ever-evolving security threats.
Monthly Health Checks
Regularly scheduled health checks to ensure your local devices and environment is running securely and efficiently.
Managed Detection and Response (MDR)
In today’s heightened cyberthreat climate, traditional antivirus solutions are no longer sufficient to protect your data — and your business. That’s why IV offers standard and advanced MDR services powered by SentinelOne’s Singularity™ XDR Platform.
MDR combines AI technology and human expertise to perform threat hunting, monitoring, and response in real time. As a result, the service helps you prevent, protect, and recover from threats faster across your entire attack surface — from cloud workloads to user endpoints.
Infinitely Virtual
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