Major Cloud Providers – Monthly Outage Recap January
1/30/19 Intermittent Network Related Timeouts – West US Between 00:45 and 03:30 UTC on 30 Jan 2019, a subset of customers using multiple Azure Services in West US may have experienced intermittent network related timeouts or high latency.
1/29/19 Network Infrastructure Event Between 21:00 UTC on 29 Jan 2019 and 00:10 UTC on 30 Jan 2019, customers may have experienced issues accessing Microsoft Cloud resources, as well as intermittent authentication issues across multiple Azure services affecting the Azure Public, US Government, and German Clouds.
1/29/19 DownDetector
Problems at Microsoft Azure Microsoft Azure is having issues since 4:21 PM EST. Most reported problems:
- Cloud services (50%)
- Website hosting (34%)
- Virtual machines (14%)
1/10/19 Storage and Dependent Services – UK South Between 13:23 UTC on 10 Jan 2019 and approximately 05:30 UTC on 11 Jan 2019, a subset of customers leveraging Storage in UK South may have experienced intermittent service availability issues. Other resources with dependencies on the affected Storage scale unit may have also experienced impact related to this event.
1/8/19 Azure DevTest Labs – Virtual Machine Error Message Between 16:30 UTC on 08 Jan 2019 and 00:52 UTC on 10 Jan 2019, a subset of customers using Azure DevTest Labs may have experienced issues creating Virtual Machines from Formulas in lab. Impacted customers may have also experienced incorrect error messages when connecting to Virtual Machines.
1/4/19 Log Analytics – East US Between 09:30 and 18:00 UTC on 04 Jan 2019, a subset of customers using Log Analytics in East US may have received intermittent failure notifications and/or experienced latency when attempting to ingest and/or access data. Tiles and blades may have failed to load and display data. Customers may have experienced issues creating queries, log alerts, or metric alerts on logs. Additionally, customers may have experienced false positive alerts or missed alerts.
1/14/19 Amazon CloudFront Elevated Lambda@Edge errors Between 11:40 AM PST and 2:07 PM PST, customers may have experienced elevated Lambda@Edge error rates. CloudFront customers who do not have Lambda@Edge functions were unaffected by this issue.
1/12/19 VMware Cloud on AWS Service Intermittent Availability issue Impact: User may not be able to access the service or may experience trouble while accessing the service in this single availability zone in the EU-WEST-2. Start Time: January 12, 2019 02:15 AM UTC End Time: Januray 12, 2019 08:48 AM UTC
Other Platforms
1/31/19 Vmware Cloud Services Console accessibility issues via IE11 browser Vmware Cloud Services Console is not loading through IE11 browser. Impact: Users would not able to access VMware Cloud Services console through IE11 browser. Temporarily IE11 browser is not supported. Start Time: January 31, 2019 09:25 AM UTC End Time: Jan 31, 15:44 UTC
1/29/19 VMware Cloud on AWS: Intermittent SDDC provisioning issues VMware Cloud on AWS Service is facing intermittent issues with SDDC provisioning due to issues with our SSL certificate provider. Impact: SDDC Create/Update/Delete operations may intermittently fail. Start Time: January 29, 2019 08:45 PM UTC End Time: January 29, 2019 10:40 PM UTC
1/29/19 VMware Cloud on AWS backend service Performance Degradation issue Impact: Logins are not impacted. Apart from English all other supported locales are impacted. Start Time: January 29, 2019 11:40 AM UTC End Time: January 29, 2019 13:14 PM UTC
1/29/19 IBM Cloud Platform
PUBLIC: YP – Cloud Foundry Application Management intermittent api down. Dallas.
SERVICES/COMPONENTS AFFECTED:
– Cloud Foundry Application Management
IMPACT:
– Application provisioning
– Application re-staging
– Application state changes (stop/start)
– Access to application logs (`cf logs` command)
START TIME January 29, 2019 6:20 AM PST END TIMEJanuary 29, 2019 8:55 AM PST
IBM Cloud Console not able to access Cloud Foundry orgs and spaces Dallas, Frankfurt, Sydney, Washington DC, London.
SERVICES/COMPONENTS AFFECTED: ACE
IMPACT: The IBM Cloud Console is currently not able to access CF orgs and spaces. This will impact users ability to create new CF artifacts from the catalog and see CF artifacts on the dashboard. START TIME January 29, 2019 8:00 AM PST END TIME January 29, 2019 11:35 AM PST
1/28/19 VMware AppDefense Service Performance Degradation issue VMware AppDefense Service is experiencing Performance Degradation issue. Impact: User may experience slow or unresponsive service. Start Time: January 28, 2019 05:35 PM UTC End Time: January 28, 2019 06:34 PM UTC
1/28/19 SAP Cloud Platform US East (Ashburn) [neo-us1] – Service Advisory Since approximately 09:24 UTC on 28 Jan 2019, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Lifecycle management operations for Java applications may not be possible. End Time 10:51 UTC
1/28/19 IBM Cloud Platform Customers may experience issues in creating new accounts Dallas. SERVICES/COMPONENTS AFFECTED: bss-accountmanagement IMPACT: New users registering with IBM Cloud won’t receive the necessary email to complete their registration. Existing customers are not affected. START TIME January 28, 2019 11:00 PM PST END TIME January 29, 2019 9:00 AM PST
1/26/19 IBM Cloud Platform Frequent errors inviting users, removing users, user policies not getting assigned. Dallas. SERVICES/COMPONENTS AFFECTED: Identity and Access Management (IAM)
IMPACT: Identity and Access Management users on IBM Public US-South (YP, Dallas) may encounter permission denied errors inviting and removing users and frequent delays in user policies getting assigned. START TIME January 26, 2019 7:27 AM PST END TIME January 26, 2019 9:00 AM PST
1/24/19 IBM Cloud Platform Users may experience intermittent issues when trying to manage and access Cloud Foundry applications. Washington DC.
SERVICES/COMPONENTS AFFECTED:
– Cloud Foundry Application Management
– Cloud Foundry Applications
IMPACT: Intermittent issues with accessing running applications, staging and restaging applications and using the API endpoint. START TIME January 24, 2019 12:27 PM PST END TIME January 24, 2019 1:01 PM PST
1/23/19 SAP Cloud Platform Europe [ias-eu] – Service Advisory Since approximately 19:15 UTC on 23 Jan 2019, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Identity Authentication tenants may be unavailable. End Time 19:16 UTC.
1/22/19 SAP Cloud Platform Europe (Rot) [cf-eu1] – Service Advisory Since approximately 16:20 UTC on 22 Jan 2019, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Applications protected by XS UAA may be inaccessible. Existing service fabrik instances may be inaccessible. End Time 20:25 UTC
1/20/19 SAP Cloud Platform Europe (Rot) [cf-eu1] – Service Advisory Since approximately 04:14 UTC on 20 Jan 2019, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Management of technical users(creation/deletion/credentials regeneration) and Management of S-users (registration/deregistration/license/profile management). Ended 05:56 UTC
1/18/19 VMware Cloud Services login issue VMware Cloud Services are experiencing an intermittent issue with console login. Impact: Users may not be able to intermittently login to the consoles of our VMware Cloud Services. Start Time: January 18, 2019 08:05 PM UTC End Time: January 18, 2019 08:29 PM UTC
1/18/19 Google Cloud Networking Incident #19002 Google Cloud Networking is currently experiencing an issue with packet loss in us-central1-[b,c,f] began at 2019-01-18 09:50 and ended at 2019-01-18 10:19 (all times are US/Pacific).
1/17/19 Google Cloud Networking Incident #19001 We are investigating an issue with Google Cloud Networking in the us-east1 region starting at 08:26 US/Pacific. ended at 2019-01-17 08:46
1/16/19 SAP Cloud Platform Europe (Rot) [neo-eu1] – Service Advisory Since approximately 14:14 UTC on 16 Jan 2019, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Help Portal (help.sap.com) may be unavailable. End time 14:57 UTC
1/13/19 IBM Cloud Platform Users were experiencing issues when provisioning multiple services. IMPACT: Unable to provision multiple services (e.g. Continuous Delivery Toolchain Services, Certificate Manager)START TIMEJanuary 13, 2019 9:25 AM PST END TIMEJanuary 13, 2019 11:05 AM PST
1/11/19 SAP Cloud Platform US East (Ashburn) [neo-us1] – Service Advisory Since approximately 19:26 UTC on 11 Jan 2019, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Lifecycle management operations for Java applications may not be possible. End time 20:50 UTC
1/10/19 SAP Cloud Platform Europe (Rot) [neo-eu1] – Service Advisory Since approximately 13:47 UTC on 10 Jan 2019, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Portal service may be unavailable. End time 15:18 UTC
1/10/19 VMware Cloud backend service Availability issue Impact: User may not be able to access or experience trouble when logging into the VMware Cloud Services. We do not expect an impact to existing workloads. Start Time: January 10, 2019 10:15 AM UTC End Time: January 10, 2019 10:45 AM UTC
1/7/19 SAP Cloud Platform Europe (Rot) [neo-eu1] – Service Advisory Since approximately 06:26 UTC on 07 Jan 2019, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Customers may have experience a disruption on Portal service for previous version only. End time 09:40 UTC on 07 Jan 2019.
1/6/19 SAP Cloud Platform Identity Authentication, accounts.sap.com – Service Advisory Between approximately 06:14 and 07:45 UTC on 06 January 2019, customers may have experienced a disruption impacting SAP Cloud Platform Identity Authentication. Customers may have been unable to authenticate with the SAP ID Service (accounts.sap.com). Authentication with tenants of SAP Cloud Platform Identity Authentication based in Europe may also have been impacted.
Europe (Rot) – Trial [neo-eu1-trial] – Service Advisory Since approximately 00:21 UTC on 06 Jan 2019, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Web IDE Full-Stack may be unavailable. End time 02:00 UTC on 06 Jan 2019.
1/4/19 SAP Cloud Platform US Central (IA) [cf-us30] – Service Advisory Since approximately 13:52 UTC on 03 Jan 2019, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Customers may experience issues in retrieving audit logs. End time 21:46 UTC on 04 Jan 2019
Europe (Rot) [neo-eu1] – Service Advisory Since approximately 14:46 UTC on 04 Jan 2019, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Help Portal (help.sap.com) may be unavailable. End time 16:49 UTC on 04 Jan 2019.
