Major Cloud Providers – Monthly Outage Recap September

MS Azure

9/30/19 Problems at Microsoft Azure

Microsoft Azure is having issues since 4:25 PM EDT. Most reported problems

  • Website hosting (52%)
  • Virtual machines (30%)
  • Cloud services (17%)

9/25/19 RCA – Azure Kubernetes Service (AKS) – Provisioning FailuresBetween 20:50 UTC on 25 Sep 2019 and 04:25 UTC on 26 Sep 2019, a subset of customers using Azure Kubernetes Service (AKS) may have received failure notifications when performing create and/or update operations for their resources.

9/16/19 RCA – Azure Front Door Service and Azure CDNBetween 00:00 UTC on 16 Sep 2019 and 00:30 UTC on 18 Sep 2019, you were identified as a customer who may have seen provisioning failures with Azure CDN and Azure Front Door service when using new Key Vault Certificates.

9/11/19 RCA – Australia East – Intermittent ConnectivityBetween 00:30 and 01:40 UTC on, a subset of customers in Australia East may have experienced intermittent connectivity failures when connecting to resources hosted in this region or when accessing the Azure Portal.

 

AWS

9/19/19 Amazon CloudFront Increased Invalidation Error Rates Between September 18 10:58 PM and September 19 2:44 AM PDT, we experienced increased API error rates impacting CreateInvalidation API. Some customers may have also received “Rate exceeded” exceptions when attempting to invalidate content.

9/13/19 VMware Cloud on AWS – SDDC provisioning failures SDDC provisioning and adding hosts/clusters in US-East (N. Virginia) may intermittently fail. 

Start Time: September 13, 2019, 20:02 UTC
End Time: September 21, 2019, 23:21 UTC

9/8/19 VMware Cloud Dependent Services Availability Issue User may not be able to access or experience trouble when logging into the the VMware Cloud Services. This incident affected VMware Cloud on AWS.

Start Time: September 08, 2019 09:37 UTC
End Time: September 08, 2019 10:12 UTC

9/3/19 VMware Cloud Dependent Services Availability Issue Customers may experience issues with Payment and Contract related services. This incident affected  VMware Cloud on AWS.

Start Time: September 03, 2019 08:44 UTC
End Time: September 03, 2019 09:23 UTC

Other Platforms

9/28/19

-SAP Cloud Platform Europe (Rot) – Trial [neo-eu1-trial] – Service Advisory Since approximately 23:05 UTC on 28 Sep 2019, Forms by Adobe is unavailable. Application logs cannot be viewed or downloaded. End time 04:49 UTC on 29 Sep 2019.

-SAP Cloud Platform KSA (Riyadh) [neo-sa1] – Service Advisory Since approximately 08:46 UTC, Web IDE Full-Stack is unavailable. End time 09:34 UTC.

9/26/19 SAP Cloud Platform Europe (Rot) [neo-eu1] – Service Advisory Since approximately 13:04 UTC, Cloud Platform Cockpit is unavailable. End time 13:33 UTC.

9/25/19

VMware Skyline Service Availability issue User may not be able to access the service or may experience trouble while accessing the service.

Start Time: September 25, 2019 09:48 UTC
End Time: September 25, 2019 09:56 UTC

-SAP Cloud Platform Europe (Rot) [cf-eu1] – Service Advisory Since approximately 13:09 UTC Applications protected by Authorization & Trust Management (XSUAA) are not accessible. End time 13:19 UTC.

9/24/19

VMware Skyline Service Availability issue Users may not be able to login to Skyline advisor.

Start Time: September 24, 2019 05:44 UTC
End Time: September 24, 2019 07:25 UTC

-Google Cloud Dataproc Incident #19002 We’ve received a report of issues with multiple Cloud products. Incident began at 13:00 and ended at 21:25 (US/Pacific).

Cloud Developer Tools Incident #19002 We’ve received a report of issues with multiple Cloud products. Incident began at 13:00 and ended at 16:00 (US/Pacific).

Google Cloud DNS Incident #19001 We’ve received a report of issues with multiple Cloud products. Incident began at 13:07 and ended at 18:18 (US/Pacific).

Cloud Firestore Incident #19003 We’ve received a report of issues with multiple Cloud products.

Incident began at 13:07 and ended at 18:15 (US/Pacific).

Google Cloud Functions Incident #19008 We’re experiencing issues with Google Cloud Functions

Incident began at 13:00 and ended at 18:15 (US/Pacific).

Google Cloud Composer Incident #19002 We’ve received a report of issues with multiple Cloud products. Incident began at 13:00 and ended at 18:49 (US/Pacific).

Google Cloud Dataflow Incident #19003 We’ve received a report of issues with multiple Cloud products. Incident began at 13:00 and ended at 18:56 (US/Pacific).

9/22/19 SAP Cloud Platform US West (Chandler) [neo-us2] – Service Advisory Since approximately 07:09 UTC, End time 10:27 UTC

  • Application and database monitoring is unavailable
  • Lifecycle management operations for Java applications cannot be executed
  • Business Rules artifacts cannot be created, viewed, or modified
  • Mobile Services is unavailable

9/21/19 VMware Skyline Service Availability issue Users may not be able to access the service or may experience trouble while accessing the service

Start Time: September 21, 2019, 14:10 UTC
End Time: September 21, 2019, 17:38 UTC

9/19/19 Europe (Amsterdam) [neo-eu3] – Service Advisory Since approximately 17:21 UTC OAuth/platform tokens cannot be validated or created. End time 21:00 UTC.

9/16/19 Google Cloud Dataflow Incident #19002 We have received reports of an issue with Cloud Dataflow. Incident began at 20:52 and ended at 23:02 (US/Pacific).

9/17/19

-SAP Cloud Platform Europe (Amsterdam) [neo-eu3] – Service Advisory Since approximately 03:54 UTC A general disruption is impacting the availability of applications and services. End time 04:48 UTC.

-Google Cloud Storage Incident #19006 Google Cloud Storage is experiencing an issue with elevated error rates on object creation and some mutation events in the US multi-region. Incident began at 14:48 and ended at 18:26 (US/Pacific).

9/16/19 Skyline Collector Registration issue for MyVMware Users MyVMware Users will not be able to register for Skyline Collector Service.

Start Time: September 16, 2019 05:30 UTC
End Time: September 16, 2019 06:34 UTC

9/13/19

VMware Cloud on AWS – SDDC provisioning failures SDDC provisioning and adding hosts/clusters in US-East (N. Virginia) may intermittently fail.

Start Time: September 13, 2019, 20:02 UTC
End Time: September 21, 2019, 23:21 UTC

-Google Cloud Networking Incident #19019 We are investigating elevated errors with Cloud Interconnect in Google Cloud Networking in us-west2. Incident began at 12:49 and ended at 13:15 (US/Pacific).

9/11/19 Google Cloud Functions Incident #19006 We’ve received a report of an issue with Google Cloud Functions. Incident began at 07:18 and ended at 08:56 (US/Pacific).

9/8/19

VMware Cloud Dependent Services Availability Issue User may not be able to access or experience trouble when logging into the the VMware Cloud Services. 

Start Time: September 08, 2019 09:37 UTC
End Time: September 08, 2019 10:12 UTC

-SAP Cloud Platform Australia (Sydney) [neo-ap1] – Service Advisory Since approximately 23:24 UTC A general disruption is impacting the availability of applications and services. End time 04:00 UTC.

9/7/19 SAP Cloud Platform Identity Authentication – Europe – Service Advisory Since approximately 01:25 UTC SAP ID Service [accounts.sap.com] is unavailable. Customers cannot login via their Identity Authentication service tenants. End time 01:46 UTC.

9/4/19

– SAP Cloud Platform Europe (Rot) – Trial [neo-eu1-trial] – Service Advisory Since approximately 20:51 UTC on 04 Sep 2019, Connectivity and connections established with Connectivity are unavailable. End time 05:21 UTC on 05 Sep 2019.

-SAP Cloud Platform Europe (Rot) – Trial [neo-eu1-trial] – Service Advisory Since approximately 18:12 UTC Application and database monitoring is unavailable. Connectivity and connections established with Connectivity are unavailable. OData Provisioning is unavailable. End time 19:59 UTC

-Google Cloud SQL Incident #19004 We’ve received a report of an issue with Cloud SQL.

Incident began at 07:04 and ended at 12:42 (US/Pacific).

9/3/19 VMware Cloud Dependent Services Availability Issue Customers may experience issues with Payment and Contract related services. 

Start Time: September 03, 2019 08:44 UTC
End Time: September 03, 2019 09:23 UTC